Returns

At PriceCheck, all merchants are required to specify a Returns Policy when setting up your shop on the Merchant Dashboard. You will be required to set return shipping fee rules and enter the time period during which you accept returns. Based on this information your Returns Policy will be generated and displayed to customers on your […]

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Packing your Orders

Packing your orders correctly is an important part of selling online and can make a significant difference to your customers’ shopping experience. Follow these steps to ensure your order is delivered as a professional, clean package without any damage: Step 1: Double check the item Check the item you are packing matches the item displayed […]

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Orders

Each time a customer places an order, you will be notified by email. The notification will be sent to the email address stored in the Order Collection Info/ Order Notification section in your Account Settings > Shipping details. On the Orders page you can easily determine which state your order is in, as well as what […]

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Inventory

On the Inventory page you are able to search, view and update your product and inventory information. Activating products on Marketplace To activate your products on PriceCheck’s Marketplace platform, log in to the Merchant Dashboard and select Inventory. Ensure that Eligible Offers is selected from the drop-down box. This option will display all your products listed in eligible Marketplace categories on […]

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A Guide to the PriceCheck Inventory .csv File

This step-by-step guide will assist you with completing the PriceCheck Inventory .csv File so that you can submit your offers on products. Step 1: Log in to your Merchant Dashboard and select Manage offers. Step 2: Click Download Inventory File to download the Inventory .csv File. For new merchants the file will download a template, for existing […]

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Setting up your Shop

In order for your shop and product offers to go live on PriceCheck you will need to complete the required settings on your Merchant Dashboard. 1. Log in to your Merchant Dashboard, and select Account Settings > Shop Public Shop Info: These details will be displayed on your Shop Directory page and should always be up-to-date. Contact number: Ensure that […]

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Merchant Performance Measurements

At PriceCheck we want to ensure that your shop is successful on the Marketplace platform and have developed a set of performance measurements to assist you. All merchants will be measured against the below performance targets, and should be working towards achieving and maintaining a high level of customer service that meets these targets: Order […]

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